All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 24.11.2025

Beginning: 24.11.2025 – 08.00 PM

Ending: 25.11.2025 – 6.00 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a short interruption of communications is expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 21st April 2023

No incidents reported

Thursday 20th April 2023

No incidents reported

Wednesday 19th April 2023

No incidents reported

Tuesday 18th April 2023

Internet access - ADSL / VDSL [SEWAN] Unexpected disturbances - 18.04.2023 (UPDATE)

Beginning: 18.04.2023– 08.30 AM Ending: 18.04.2023– 10.50 AM

Impact: some internet line are down

 

Dear customer, dear partner,

We experienced partial disturbances on xDSL and FTTH internet access links.

The problem was located on our DNS, our engineers solved it.

If the problem persist, please reboot your CPE.

Thank you for your patience.

Best regards;

SEWAN technical team

Monday 17th April 2023

No incidents reported

Sunday 16th April 2023

No incidents reported

Saturday 15th April 2023

No incidents reported

Friday 14th April 2023

No incidents reported

Thursday 13th April 2023

No incidents reported

Wednesday 12th April 2023

No incidents reported

Tuesday 11th April 2023

No incidents reported

Monday 10th April 2023

No incidents reported

Sunday 9th April 2023

No incidents reported

Saturday 8th April 2023

No incidents reported

Friday 7th April 2023

No incidents reported