Past Incidents

Monday 1st May 2023

No incidents reported

Sunday 30th April 2023

No incidents reported

Saturday 29th April 2023

No incidents reported

Friday 28th April 2023

No incidents reported

Thursday 27th April 2023

Office 365 [SEWAN] Unexpected disturbances - 28/04/2023 (SOLVED)

Beginning: 27.04.2023 – 2.00 PM Ending: 28.04.2023– 11.40 AM

Impact: license order issue

Dear customer, dear partner,

Since yesterday we have difficulties displaying or ordering Microsoft licenses through Sophia. We confirm that there is no impact on existing licenses. Our engineers solved the issue, all is working again.

Sorry for the inconvenience.

...............................

Best regards;

SEWAN technical team

Wednesday 26th April 2023

No incidents reported

Tuesday 25th April 2023

No incidents reported

Monday 24th April 2023

No incidents reported

Sunday 23rd April 2023

No incidents reported

Saturday 22nd April 2023

No incidents reported

Friday 21st April 2023

No incidents reported

Thursday 20th April 2023

No incidents reported

Wednesday 19th April 2023

No incidents reported

Tuesday 18th April 2023

Internet access - ADSL / VDSL [SEWAN] Unexpected disturbances - 18.04.2023 (UPDATE)

Beginning: 18.04.2023– 08.30 AM Ending: 18.04.2023– 10.50 AM

Impact: some internet line are down

Dear customer, dear partner,

We experienced partial disturbances on xDSL and FTTH internet access links.

The problem was located on our DNS, our engineers solved it.

If the problem persist, please reboot your CPE.

Thank you for your patience.

Best regards;

SEWAN technical team

Monday 17th April 2023

No incidents reported