Past Incidents

Beginning: 22.07.2023 – 9.00 PM

Ending: 22.07.2023 – 11.00 PM

Internal ref: DTCAB-4158

Impact: Packet loss on access links for a maximum of 5 minutes

Dear customer, dear partner,

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this third maintenance, a maximum of 5 minutes of Packet loss on our internet access link may be perceived.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 20.07.2023 – 10.00 PM

Ending: 20.07.2023 – 11.00 PM

Internal ref: DTCAB-4156

Impact: Packet loss on access links for a maximum of 5 minutes

Dear customer, dear partner,

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this second maintenance, a maximum of 5 minutes of  Packet loss on our internet access link may be perceived.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 19.07.2023 – 10.30 PM

Ending: 19.07.2023 – 11.00 PM

Internal ref: DTCAB-4154

Impact: none

Dear customer, dear partner,

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this first maintenance, no impact is foreseen.  

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 07.07.2023 – 02.00 PM Ending : 07.07.2023 - 7.00 PM

Impact: it is no longer possible to order a new access link or new IP addresses

Dear customer, dear partner,

Since this afternoon, it's not longer possible to order a new access link or new IP addresses (error IPv4 subnet could not be created. The requested prefix is too large). The problem is identified and will be fixed soon.

Sorry for the inconvenience.

...............................

Best regards;

SEWAN technical team