All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 3rd August 2023

[SEWAN] Technical maintenance - 03.08.2023, scheduled 2 years ago

Beginning: 03.08.2023 – 11.00 PM

Ending: 04.08.2023 – 04.00 AM

Internal ref: DTCAB-4181

Impact: 5 minutes of disturbance

 

Dear customer, dear partner,

 

Please note that our technical team will perform an update on one of our server configured in HA. A maximum of 5 minutes of disturbance can be expected in the worst case.  

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Thursday 27th July 2023

No incidents reported

Wednesday 26th July 2023

No incidents reported

Tuesday 25th July 2023

No incidents reported

Monday 24th July 2023

No incidents reported

Sunday 23rd July 2023

No incidents reported

Saturday 22nd July 2023

[SEWAN] Technical maintenance - 22.07.2023, scheduled 2 years ago

Beginning: 22.07.2023 – 9.00 PM

Ending: 22.07.2023 – 11.00 PM

Internal ref: DTCAB-4158

Impact: Packet loss on access links for a maximum of 5 minutes

 

Dear customer, dear partner,

 

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this third maintenance, a maximum of 5 minutes of Packet loss on our internet access link may be perceived.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 21st July 2023

No incidents reported

Thursday 20th July 2023

[SEWAN] Technical maintenance - 20.07.2023, scheduled 2 years ago

Beginning: 20.07.2023 – 10.00 PM

Ending: 20.07.2023 – 11.00 PM

Internal ref: DTCAB-4156

Impact: Packet loss on access links for a maximum of 5 minutes

 

Dear customer, dear partner,

 

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this second maintenance, a maximum of 5 minutes of  Packet loss on our internet access link may be perceived.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Wednesday 19th July 2023

[SEWAN] Technical maintenance - 19.07.2023, scheduled 2 years ago

Beginning: 19.07.2023 – 10.30 PM

Ending: 19.07.2023 – 11.00 PM

Internal ref: DTCAB-4154

Impact: none

 

Dear customer, dear partner,

 

Due due a constant evolution of our internet traffic transiting on our core network, please note that we plan 3 maintenances to upgrade our backbone capacity.

During this first maintenance, no impact is foreseen.  

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 18th July 2023

No incidents reported

Monday 17th July 2023

No incidents reported

Sunday 16th July 2023

No incidents reported

Saturday 15th July 2023

No incidents reported

Friday 14th July 2023

No incidents reported

Thursday 13th July 2023

No incidents reported