Past Incidents

UPDATE 11.45 AM : Issue was found on IPv6 configuration and solved.

Beginning: 24.08.2023 - 10.00 AM

Ending: 24.08.2023 - 11.45 AM

Impact: quality issues  

Dear customer, dear partner,

We're facing audio issues on outbound calls. Our engineers are working on it.

Sorry for the inconvenience.

Best regards;

SEWAN technical team

Beginning: 18.08.23 - 12.40 AM Ending: 18.08.23 - 13.25 PM

Impact: registration down on V1

Dear customer, dear partner,

  Since 12.40 am our plateform V1 refused all registrations (timeout). Our engineers are working to restore the service.

Best regards;

SEWAN technical team