All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 24.11.2025

Beginning: 24.11.2025 – 08.00 PM

Ending: 25.11.2025 – 6.00 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a short interruption of communications is expected.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 7th November 2023

No incidents reported

Monday 6th November 2023

No incidents reported

Sunday 5th November 2023

No incidents reported

Saturday 4th November 2023

No incidents reported

Friday 3rd November 2023

No incidents reported

Thursday 2nd November 2023

No incidents reported

Wednesday 1st November 2023

No incidents reported

Tuesday 31st October 2023

No incidents reported

Monday 30th October 2023

[SEWAN] Technical maintenance - 30.11.2023, scheduled 2 years ago

 Beginning: 30.10.2023 – 09.00 PM

Ending: 31.10.2023 – 02.00 AM

Internal ref: DTCAB-4424

Impact: 1x calls cut during the switchover on Sophia (Hosted Telephony and trunk)

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation on the night of Monday 30th.

During this timeframe, a call cut is expected due to a switchover.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Sunday 29th October 2023

No incidents reported

Saturday 28th October 2023

No incidents reported

Friday 27th October 2023

No incidents reported

Thursday 26th October 2023

No incidents reported

Wednesday 25th October 2023

No incidents reported

Tuesday 24th October 2023

No incidents reported