All systems are operational

Past Incidents

Monday 12th February 2024

[SEWAN] Technical maintenance - 09/02 to 11/02, scheduled 1 year ago

Dear Partner,

 

a Fortinet OS security breach has been detected in our Fortinet Firewall platforms concerning the SSL-VPN. This is an "N-Day" vunerability, i.e. a global and major breach that impacts all customers on a very large number of deployed versions. Fortinet has issued a statement on the subject, on a dedicated page.

 

What does this mean? The detected breach is a vulnerability in the Firewall SSL VPN process, enabling a potential attacker (a Hacker) to execute unauthorized code or commands in the system. How does Sewan react to this vulnerability? As soon as the breach was detected, the security teams in Sewan's Technical Department took Fortinet's actions into account and planned an update of all OS versions deployed among Sewan's partners and customers.

 

We recommend that you temporarily disable SSL VPN on your Fortinet interface while our teams perform the upgrade.

 

Update planning :

• Cluster 1 : 09/02/2024 PM

• Cluster 2 : 11/02/2024 PM

• Cluster 3 : 11/02/2024 PM

• Cluster 4 : 09/02/2024 PM

• Cluster 6 : 11/02/2024 PM

• Cluster 7 : 11/02/2024 PM

• Cluster 8 : 09/02/2024 PM

• Cluster HDS : 09/02/2024 PM

This should only cause a small cut, in the worst case.

 

We remain at your disposal for any further information.

 

Sewan Technical Team

Friday 9th February 2024

No incidents reported

Thursday 8th February 2024

No incidents reported

Wednesday 7th February 2024

No incidents reported

Tuesday 6th February 2024

No incidents reported

Monday 5th February 2024

No incidents reported

Sunday 4th February 2024

No incidents reported

Saturday 3rd February 2024

No incidents reported

Friday 2nd February 2024

No incidents reported

Thursday 1st February 2024

No incidents reported

Wednesday 31st January 2024

No incidents reported

Tuesday 30th January 2024

General communicate service [SEWAN] Unexpected disturbances - 30.01.2023

Beginning: 30.01.2024

Impact: difficulty to reach Orange mobile

 

Dear customer, dear partner,

 

Since this morning many calls to Orange have been rejected.

...............................

 

Best regards;

SEWAN technical team

Monday 29th January 2024

No incidents reported

Sunday 28th January 2024

No incidents reported

Saturday 27th January 2024

No incidents reported

Friday 26th January 2024

No incidents reported