All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.04.2025

Beginning: 22.04.2025 – 10.00 PM

Ending: 23.04.2025 – 01.00 AM

 

Impact: 1x call cut during the switchover on Centrex and Contact Experience (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Thursday 7th March 2024

No incidents reported

Wednesday 6th March 2024

No incidents reported

Tuesday 5th March 2024

[SEWAN] Technical maintenance - 04.03.2024, scheduled 1 year ago

Beginning: 04.03.2024 – 10.00 PM

Ending: 05.03.2024 – 04.00 AM

Impact: No call will be possible during maximum 20 min on Hosted Telephony 1x calls cut during the switchover on Trunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover (1 min on Sophia trunk, max 20 min on Hosted Telephony.

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Monday 4th March 2024

No incidents reported

Sunday 3rd March 2024

No incidents reported

Saturday 2nd March 2024

No incidents reported

Friday 1st March 2024

No incidents reported

Thursday 29th February 2024

No incidents reported

Wednesday 28th February 2024

No incidents reported

Tuesday 27th February 2024

No incidents reported

Monday 26th February 2024

No incidents reported

Sunday 25th February 2024

No incidents reported

Saturday 24th February 2024

No incidents reported

Friday 23rd February 2024

No incidents reported

Thursday 22nd February 2024

Mobile service [SEWAN] Unexpected disturbances - 22.02.2024

Beginning: 22.02.2024 – 08.30 AM

Impact: issue on Proximus Mobile

 

Dear customer, dear partner,

Proximus mobile network is currently experiencing problems. We're waiting for more informations.  

Best regards;

SEWAN technical team