Past Incidents

Beginning: 28.03.2024 – 10:00 PM

Ending: 29.03.2024 – 02.00 AM

Impact: Voice cut

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Sophia VoIP platform.

An interruption of a few minutes in ongoing calls is to be expected during this intervention (Trunk and Hosted Telephony).

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 19.03.2024 – 11.00 PM

Ending: 20.03.2024 – 01.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on firewall

During this timeframe, you will encountered few packet loss and SSL-VPN disconnection while switchover.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team