Past Incidents

Beginning: 10.04.2024 – 04.00 PM Ending: 10.04.2024 - 7.00 PM

Impact: Mobile data and mobile voice call setup degraded

Dear customer, dear partner,

Since 4 PM, Proximus is experiencing an incident on mobile, causing sometimes issue on Data and Voice.

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Best regards;

SEWAN technical team

Beginning: 03.04.2024 – 01.30 PM Endding : 03.04.2024 - 01.45 PM

Impact: Sophia

Dear customer, dear partner,

For the past few minutes, we have been experiencing audio quality problems on Sophia telephony (Trunk and Hosted Telephony). Our engineers are currently investigating.

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Best regards;

SEWAN technical team