All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 05.11.2025

Beginning: 05.11.2025 – 11.00 PM

Ending: 06.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 7.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 16th May 2024

[SEWAN] Technical maintenance - 16.05.2024, scheduled 1 year ago

Beginning: 16.05.2024 – 11.00 PM

Ending: 17.05.2024 – 03.00 AM

Internal ref: DTCAB-4944 - DTCAB-4945

Impact: disconnection/reconnection of access links

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our network infrastracture. With the aim of always being up to date, we will upgrade our core routers 1 and 2 at Brussels.  

During this timeframe, a disconnection/reconnection of L2TP is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 12th May 2024

No incidents reported

Saturday 11th May 2024

No incidents reported

Friday 10th May 2024

No incidents reported

Thursday 9th May 2024

No incidents reported

Wednesday 8th May 2024

No incidents reported

Tuesday 7th May 2024

No incidents reported

Monday 6th May 2024

No incidents reported

Sunday 5th May 2024

No incidents reported

Saturday 4th May 2024

No incidents reported

Friday 3rd May 2024

No incidents reported

Thursday 2nd May 2024

No incidents reported

Wednesday 1st May 2024

No incidents reported

Tuesday 30th April 2024

No incidents reported

Monday 29th April 2024

No incidents reported

Sunday 28th April 2024

No incidents reported