Past Incidents

Beginning: 03.06.2024 – 10.00 PM

Ending: 11.06.2024 – 02.00 AM

Internal ref: DTCAB-4501 - DTCAB-4493 - DTCAB-4492

Impact: Few packet loss and SSL-VPN disconnection while switchover.

Dear customer, dear partner,

Please note that our technical team will perform 3 maintenances on firewall Clusters 1, 2 and 3.  

During this timeframe, you will encountered few packet loss and SSL-VPN disconnection while switchover.

Cluster 1 : 03.06.2024 after 10 PM

Cluster 2 : 10.06.2024 after 10 PM

Cluster 3 : 05.06.2024 after 10 PM

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 30.05.2024 – 11.00 PM

Ending: 31.05.2023 – 01.00 AM

Internal ref: DTCAB-4978

Impact: restart of internet connection

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our PEs (firmware upgrade).

During this timeframe, a disconnection/reconnection while switchover is expected.

No intervention is needed from your side.

Best regards,

The Sewan team