Past Incidents

Beginning: 08.07.2024 – 10.00 PM

Ending: 09.07.2024 – 01.00 AM

Internal ref: DTCAB-5111

Impact: session lost for a few minutes

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Mikrotik CCR-2004. The Goal is to upgrade the firmware to the version 7.13.5 to fix an OSPF bug and enable Active/Active mode. During this period, your CPE will be unreachable for a new minutes and you we lost your internet session.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 05.07.2024 12:35 AM

Impact : customer VMs rebooted

Dear customer, dear partner,

We faced a crash ESX on CloudDC platform. Some VMs hosted on it rebooted automatically on another host.

Sorry for the inconvenience.

Best regards;

SEWAN technical team