All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.04.2025

Beginning: 22.04.2025 – 10.00 PM

Ending: 23.04.2025 – 01.00 AM

 

Impact: 1x call cut during the switchover on Centrex and Contact Experience (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Wednesday 7th August 2024

No incidents reported

Tuesday 6th August 2024

No incidents reported

Monday 5th August 2024

No incidents reported

Sunday 4th August 2024

No incidents reported

Saturday 3rd August 2024

No incidents reported

Friday 2nd August 2024

No incidents reported

Thursday 1st August 2024

No incidents reported

Wednesday 31st July 2024

No incidents reported

Tuesday 30th July 2024

No incidents reported

Monday 29th July 2024

Sophia [SEWAN] Unexpected disturbances - 29.07.2024

Beginning 29.07.2024 - 00.00 AM Ending 30.07.2024 - 2.00 PM

 

Impact: Mobile ordering

 

Dear customer, dear partner,

 

Since yesterday, all orders (bundle changes included) no longer work. A ticket is opened for analysis.

 

Sorry for the inconvenience.

...............................

 

Best regards;

SEWAN technical team

Sunday 28th July 2024

No incidents reported

Saturday 27th July 2024

No incidents reported

Friday 26th July 2024

No incidents reported

Thursday 25th July 2024

No incidents reported

Wednesday 24th July 2024

No incidents reported