All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 10th September 2024

[SEWAN] Technical maintenance - 10.09.2024, scheduled 1 year ago

Beginning: 10.09.2024 – 10.00 PM

Ending: 10.09.2024 – 11.30 PM

 

Impact: 1x call cut during the switchover on Trunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 02.09.2024, scheduled 1 year ago

Beginning: 02.09.2024 – 11.00 PM

Beginning: 10.09.2024 – 01.00 AM

 

Impact: Reboot of Mikrotik Chateau

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Mikrotik Chateau routers in batches :

 

Start of maintenance: Monday 02/09/2024 at 10:00 p.m.

End of maintenance: Tuesday 03/09/2024 at 1:00 a.m.

 

Start of maintenance: Tuesday 03/09/2024 at 10:00 p.m.

End of maintenance: Wednesday 04/09/2024 at 1:00 a.m.

 

Start of maintenance: Wednesday 04/09/2024 at 10:00 p.m.

End of maintenance: Thursday 05/09/2024 at 1:00 a.m.

 

Start of maintenance: Thursday 05/09/2024 at 10:00 p.m.

End of maintenance: Friday 06/09/2024 at 1:00 a.m.

 

Start of maintenance: Monday 09/09/2024 at 10:00 p.m.

End of maintenance: Tuesday 10/09/2024 at 1:00 a.m.

 

During this timeframe, a restart is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 8th September 2024

No incidents reported

Saturday 7th September 2024

No incidents reported

Friday 6th September 2024

No incidents reported

Thursday 5th September 2024

No incidents reported

Wednesday 4th September 2024

No incidents reported

Tuesday 3rd September 2024

No incidents reported

Monday 2nd September 2024

No incidents reported

Sunday 1st September 2024

No incidents reported

Saturday 31st August 2024

No incidents reported

Friday 30th August 2024

No incidents reported

Thursday 29th August 2024

No incidents reported

Wednesday 28th August 2024

No incidents reported

Tuesday 27th August 2024

No incidents reported

Monday 26th August 2024

No incidents reported

Sunday 25th August 2024

No incidents reported