All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance -30.10.2025

Beginning: 30.10.2025 – 11.00 PM

Ending: 31.10.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 03.11.2025

Beginning: 03.11.2025 – 08.00 PM

Ending: 03.11.2025 – 11.30 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 04.11.2025

Beginning: 04.11.2025 – 11.00 PM

Ending: 05.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.11.2025

Beginning: 05.11.2025 – 11.00 PM

Ending: 06.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 7.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 13th March 2025

No incidents reported

Wednesday 12th March 2025

[SEWAN] Technical maintenance - 11.03.2025, scheduled 7 months ago

Beginning: 11.03.2025 – 10.00 PM

Ending: 12.03.2025 – 03.00 AM

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on firewall Clusters 8

 

During this timeframe, you will encountered few packet loss and SSL-VPN disconnection while switchover.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 11th March 2025

No incidents reported

Monday 10th March 2025

No incidents reported

Sunday 9th March 2025

No incidents reported

Saturday 8th March 2025

No incidents reported

Friday 7th March 2025

No incidents reported

Thursday 6th March 2025

No incidents reported

Wednesday 5th March 2025

No incidents reported

Tuesday 4th March 2025

No incidents reported

Monday 3rd March 2025

No incidents reported

Sunday 2nd March 2025

No incidents reported

Saturday 1st March 2025

No incidents reported

Friday 28th February 2025

No incidents reported

Thursday 27th February 2025

No incidents reported