All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 28.10.2025

Beginning: 28.10.2025 – 08.00 PM

Ending: 28.10.2025 – 11.30 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 29.10.2025

Beginning: 29.10.2025 – 08.00 PM

Ending: 29.10.2025 – 11.30 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 29.10.2025

Beginning: 29.10.2025 – 11.00 PM

Ending: 30.10.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall clusters 8.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance -30.10.2025

Beginning: 30.10.2025 – 11.00 PM

Ending: 31.10.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 03.11.2025

Beginning: 03.11.2025 – 08.00 PM

Ending: 03.11.2025 – 11.30 PM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 5th June 2025

No incidents reported

Wednesday 4th June 2025

No incidents reported

Tuesday 3rd June 2025

No incidents reported

Monday 2nd June 2025

No incidents reported

Sunday 1st June 2025

No incidents reported

Saturday 31st May 2025

No incidents reported

Friday 30th May 2025

No incidents reported

Thursday 29th May 2025

No incidents reported

Wednesday 28th May 2025

No incidents reported

Tuesday 27th May 2025

No incidents reported

Monday 26th May 2025

No incidents reported

Sunday 25th May 2025

No incidents reported

Saturday 24th May 2025

No incidents reported

Friday 23rd May 2025

No incidents reported

Thursday 22nd May 2025

No incidents reported