All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 21.09.2026

Beginning: 21.09.2026 – 10.00 PM

Ending: 22.09.2026– 06.00 AM

Impact: SSO access temporarily unavailable  

 

Dear customer, dear partner,

 

Please be informed that our technical team will be performing scheduled maintenance on our infrastructure.

During the maintenance window, SSO access may be temporarily unavailable for a few minutes.  

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 23.09.2026

Beginning: 23.09.2026 – 10.00 PM

Ending: 24.09.2026 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 8

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Monday 27th June 2022

No incidents reported

Sunday 26th June 2022

No incidents reported

Saturday 25th June 2022

No incidents reported

Friday 24th June 2022

No incidents reported

Thursday 23rd June 2022

No incidents reported

Wednesday 22nd June 2022

No incidents reported

Tuesday 21st June 2022

No incidents reported

Monday 20th June 2022

No incidents reported

Sunday 19th June 2022

No incidents reported

Saturday 18th June 2022

No incidents reported

Friday 17th June 2022

No incidents reported

Thursday 16th June 2022

No incidents reported

Wednesday 15th June 2022

No incidents reported

Tuesday 14th June 2022

No incidents reported

Monday 13th June 2022

Elibigility [SEWAN] General information 14.06.2022

 

Beginning: 13.06.2022 – 9.00 AM

Ending: ongoing

Impact: Disturbance on Proximus Eligibility

 

Dear partner,

Please note that since 13.06.2022, Proximus experiences disturbances on their xDSL/FTTH eligibility platform.

Consequently, our eligibility tool is currently not functioning correctly.

An incident ticket has been created. We are currently waiting for the feedback on TTR.

Best regards

 

SEWAN Technical Team