All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 30.04.2026

Beginning: 30.04.2026 – 10.00 PM

Ending: 30.04.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.05.2026

Beginning: 05.05.2026 – 10.00 PM

Ending: 05.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 06.05.2026

Beginning: 06.05.2026 – 09.00 PM

Ending: 06.05.2026 – 11.00 PM

 

Impact:

  • BLF on the V2
  • SBCng GUI will be not available for 5 minutes

 

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our infra.

During this period, the GUI of SBCng may be unavailable for up to 5 minutes. BLF on the V2 portal may not function for up to 10 minutes. No impact on call services is expected.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 07.05.2026

Beginning: 07.05.2026 – 10.00 PM

Ending: 07.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°4

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik Chateau devices in four batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 11.05.2026

Beginning: 11.05.2026 – 10.00 PM

Ending: 11.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°1

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 13.05.2026

Beginning: 13.05.2026 – 10.00 PM

Ending: 13.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°2

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 18.05.2026

Beginning: 18.05.2026 – 10.00 PM

Ending: 18.05.2026 – 11.30 PM

Impact: CPE Reboot

Batch n°3

 

Dear customer, dear partner,

 

Please be informed that our technical team will perform the upgrade to version 7.20.8 on MikroTik HAPac2 devices in three batches.

During each batch window, the affected CPEs will reboot to complete the upgrade.

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Saturday 5th November 2022

No incidents reported

Friday 4th November 2022

No incidents reported

Thursday 3rd November 2022

[SEWAN] Technical maintenance - 03.11.2022, scheduled 3 years ago

Beginning: 03.11.2022 - 11.00 PM

Ending: 04.11.2022 – 1.00 AM

Internal ref: DTCAB-3363

 

Impact: reboot of Draytek 2765ac

 

Dear customer, dear partner,

To improve security and functionalities, the last batch of router Draytek 2765ac will be upgraded to the latest version 4.4.2_MDM3. During this timeframe, it will reboot, with an expected downtime of approximately 1-5 minutes.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Wednesday 2nd November 2022

No incidents reported

Tuesday 1st November 2022

No incidents reported

Monday 31st October 2022

No incidents reported

Sunday 30th October 2022

No incidents reported

Saturday 29th October 2022

No incidents reported

Friday 28th October 2022

No incidents reported

Thursday 27th October 2022

No incidents reported

Wednesday 26th October 2022

No incidents reported

Tuesday 25th October 2022

No incidents reported

Monday 24th October 2022

No incidents reported

Sunday 23rd October 2022

No incidents reported

Saturday 22nd October 2022

No incidents reported