Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 7th April 2023

No incidents reported

Thursday 6th April 2023

No incidents reported

Wednesday 5th April 2023

No incidents reported

Tuesday 4th April 2023

No incidents reported

Monday 3rd April 2023

No incidents reported

Sunday 2nd April 2023

No incidents reported

Saturday 1st April 2023

No incidents reported

Friday 31st March 2023

No incidents reported

Thursday 30th March 2023

General communicate service [SEWAN] General information 30.03.2023

UPDATE 31.03.23 - 8.49AM

 

The cable cut has been fixed at 6.00AM today.

 


Dear customer, dear partner,

 

Proximus has recently informed us that they are suffering from a cable cut at Brussels Centenaire (CEN02) which may affect internet services in the area.

 

SEWAN Technical Team

Wednesday 29th March 2023

No incidents reported

Tuesday 28th March 2023

No incidents reported

Monday 27th March 2023

No incidents reported

Sunday 26th March 2023

No incidents reported

Saturday 25th March 2023

No incidents reported

Friday 24th March 2023

No incidents reported