All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 06.01.2026

Beginning: 06.01.2026 – 06.30 AM

Ending: 06.01.2026 – 08.30 AM

 

Impact: small number of packets may be lost on internet access

 

Dear customer, dear partner,

On January 6th, 2026, from 06:30 AM, a planned maintenance will be carried out to migrate the Proximus Brussels xDSL/FTTH collection to a 100 Gbps capacity. During the operation, the main collection will be temporarily switched to the Leuven backup site, which may result in packet loss. Once the upgrade is completed, traffic will be switched back to Brussels, during which additional packet loss may also occur.

No intervention is needed from your side.

 

Kind regards,

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM

Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

SEWAN Technical Team

Past Incidents

Saturday 23rd September 2023

[SEWAN] Technical maintenance - 23.09.2023, scheduled 2 years ago

 

Beginning: 23.09.2023 – 10.00 PM

Ending: 24.09.2023 – 04.00 AM

Internal ref: DTCAB-4309

Impact: Disturbances on internet links

 

Dear customer, dear partner,

 

In the continuity of our core network upgrade, our network engineer team will process an important maintenance during the night of the 23rd of September 2023.

 

During this timeframe, impacts are expected as follow :

• From 10.00 PM we will have few packet loss for DSL

• From 10.00 PM we will have some link access disconnections

• Load balance will be done after midnight ( disconnections )

• we will have BGP convergence for foreign traffic ( 5 packet loss )

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Monday 18th September 2023

No incidents reported

Sunday 17th September 2023

No incidents reported

Saturday 16th September 2023

No incidents reported

Friday 15th September 2023

No incidents reported

Thursday 14th September 2023

No incidents reported

Wednesday 13th September 2023

No incidents reported

Tuesday 12th September 2023

No incidents reported

Monday 11th September 2023

No incidents reported

Sunday 10th September 2023

No incidents reported

Saturday 9th September 2023

No incidents reported

Friday 8th September 2023

No incidents reported

Thursday 7th September 2023

No incidents reported

Wednesday 6th September 2023

No incidents reported

Tuesday 5th September 2023

No incidents reported

Monday 4th September 2023

No incidents reported