Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 16.02.2026

Beginning: 16.02.2026 – 10.00 PM

Ending: 17.02.2026 – 06.00 AM

 

Impact: Two short service interruptions of a few minutes affecting Network, VoIP and Hosting services during switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform an upgrade on two network core devices.

 

During the scheduled maintenance window, you may experience two short service interruptions lasting a few minutes during service failover between our two datacenters. This may temporarily affect firewall cloud, Sophia VOIP telephony and hosting services.

 

No action is required on your side.

 

Best regards,

[SEWAN] Technical maintenance - 17.02.2026

Beginning: 17.02.2026 – 10.00 PM

Ending: 18.02.2026 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewalls cluster 1.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 26th January 2024

No incidents reported

Thursday 25th January 2024

No incidents reported

Wednesday 24th January 2024

No incidents reported

Tuesday 23rd January 2024

No incidents reported

Monday 22nd January 2024

[SEWAN] Technical maintenance - 21.01.2024, scheduled 2 years ago

Beginning: 21.01.2024 – 10.00 PM

Ending: 22.01.2024 – 03.00AM

Internal ref: DTCAB-4661

 

Impact: cut of few calls (~2) at 10pm on each clusters

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a cut of calls is expected.

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Sunday 21st January 2024

No incidents reported

Saturday 20th January 2024

No incidents reported

Friday 19th January 2024

No incidents reported

Thursday 18th January 2024

No incidents reported

Wednesday 17th January 2024

No incidents reported

Tuesday 16th January 2024

No incidents reported

Monday 15th January 2024

No incidents reported

Sunday 14th January 2024

No incidents reported

Saturday 13th January 2024

No incidents reported

Friday 12th January 2024

No incidents reported