Beginning: 18.03.2026 – 00.00 AM
Ending: 18.03.2026 – 02.00 AM
Impact: SMS/VOICE disruption
Dear customer, dear partner,
To further improve its network, Proximus will carry out a planned maintenance on March 18, 2026, between 00:00 and 02:00 AM. During this maintenance window, mobile voice and SMS services may be temporarily disrupted, and users could experience issues such as call interruptions or delays in SMS delivery.
No intervention is needed from your side.
Best regards;
SEWAN Technical Team
Beginning: 18.03.2026 – 12.00 AM
Ending: 18.03.2026 – 01.00 PM
Impact: Cloud firewall cluster 1 and 8 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 1 and 8).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 18.03.2026– 11.00 PM
Ending: 19.03.2026 – 04.00 AM
Impact: Few packet loss and SSL-VPN disconnection while switchover.
Dear Customer, Dear Partner,
Please be informed that our technical team will perform maintenance on firewall cluster 1.
During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.
No action is required on your side.
Thank you for your understanding.
Best regards;
SEWAN Technical Team
Beginning: 20.03.2026 – 12.00 AM
Ending: 20.03.2026 – 01.00 PM
Impact: Cloud firewall cluster 4 console not reachable
Dear Customer, Dear Partner,
Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 4).
During this maintenance window, the management console will not be accessible. No impact on production services is expected.
Thank you for your understanding.
Best regards;
SEWAN Technical Team