Sewan-Belgium - [Sewan Belgium] Partial Outage – Outbound Calls – Incident details

System Under Maintenance

[Sewan Belgium] Partial Outage – Outbound Calls

Resolved
Partial outage
Started 17 days agoLasted 2 hours 45 minutes

Affected

Sewan Belgium - VOIP

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Sewan Belgium - SBCNG

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Sewan Belgium - SBCNG - LEU - 01

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Sewan Belgium - SBCNG - BRU - 01

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Sewan Belgium - SBCNG - BRU - 02

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Sewan Belgium - portal.sewan.be

Partial outage from 12:00 PM to 2:46 PM, Operational from 12:32 PM to 2:46 PM

Updates
  • Resolved
    UTC
    Resolved

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    Dear Partner,

    We are currently experiencing a partial outage affecting outbound calls.

    Our teams are actively investigating the issue and working to restore normal service as quickly as possible.

    We will provide further updates as soon as more information is available

    We apologize for the inconvenience and thank you for your understanding.

    Sewan Technical Team