Tuesday 3rd November 2020

General communicate service [SEWAN] Unexpected disturbances - 03.11.2020

Beginning: 03.11.2020 – 10.36 AM

Ending: 03.11.2020 – 10.42 AM

Impact: Telephony service unavailable

 

Dear customer, dear partner,

 

Please note that we experienced telephony disturbances today from 10.36AM to 10.42AM. Our technical team has found the reason of the issue on our routing systems, and are currently analysing the logs in order to make sure this unexpected behavior will not occur in the future.

All services are back to normal since 10.42AM today.

 

Best regards;

SEWAN technical team