Beginning: 07.01.2021 – 11.38 AM
Ending: 07.01.2021 – 11.54 AM
Impact: Outbound call to Belgium mobile congested
Dear customer, dear partner,
This morning, we briefly experienced partial congestion on outbound calls to Belgium mobile, from 11.38AM till 11.54AM.
The reason is that we implemented a new technical route for national mobile into production, which unfortunately wasn't functioning as expected, despite prior test scenarios gave positive results.
We therefore immediately rolled back and take this new route into quarantine for analysis.
Best regards;
SEWAN technical team
