Beginning: 21.01.2021 – 11.05 AM
Ending: 21.01.2021 – 11.46 AM
Impacts: External backbone network supplier DDOSed
Dear customer, dear partner,
Please note that since 16/01/2021, one of our backbone network supplier is experiencing DDOS attacks. Until this morning, all our failover systems have been able to mitigate their problems in order to not impact our services in any kind;
Nevertheless, since this morning 11.05AM, we have noticed that the attacks they are suffering were so intense that we experienced cascaded disturbances, mainly impacting outbound calls.
At 11.46AM, we could get a technical confirmation that the DDOS attacks were mitigated by our supplier. The situation is back to normal, and we are closely monitoring their activities in order to activate backup procedures if this happens again.
Best regards;
SEWAN Technical Team
