****** UPDATE 08.02.2021 - 11.29AM ******
Zendesk confirms the situation is back to normal
Beginning: 08.02.2021 – 10.30 AM
Ending: 08.02.2021 – 11.29 AM
Impact: Ticketing system unreachable
Dear customer, dear partner,
Since 10.30AM this morning, our ticketing system provider (Zendesk) is eperiencing outage on their platform. Therefore, we are currently not capable of treating your tickets.
We are expecting the situation to be back to normal in the next coming hour.
May you need any urgent action from our team, please call us on +32 2 240 19 79
Best regards;
SEWAN technical team
