Wednesday 28th April 2021

General communicate service [SEWAN] General information 28.04.2021

Beginning: 28.04.2021 – 10.00 AM

Ending: Unknown

Impact: IP Nexia disturbances

 

Dear customer, dear partner,

 

Since this morning, we gathered the information that IP Nexia is experiencing issues on their inbound telephony. They already communicated the following information on their website :

 

IPNEXIA : ** Dear Customer, since this morning around 10:00 AM, our Partner Proximus is experiencing major issues and major outages on his core transmission network which affects several operators in Belgium including IPNexia. For IPNexia customers, this problem may generate issues while making or receiving Voice or VoIP calls. Proximus continues to investigate the problem and we are closely following this incident with them. We will keep informed about the resolution of this outage. We apologizes for the inconvenience. The IPNexia Support Team **

 

SEWAN Technical Team