Beginning: 19.08.2022 – 09.55 AM
Ending: 19.08.2022 – 10.14 AM
Impact: Mobile service degraded
Dear customer, dear partner,
On 19.08.22, Proximus informed us that all their MVNOs were impacted by a technical incident which occurred on their mobile systems. The interruption was brief (< 20 minutes)
Please find below their last communication :
We hereby confirm that the services are restored and fully working again. We will monitor closely in the next hours.
Please inform us if you experience any unusual service behaviour.
We will provide you with a detailed RCA as soon as possible.
We apologize for this inconvenience.
Best regards;
SEWAN technical team
