Beginning: 22.09.2022 – 08.00 AM
Ending : 22.09.2022 - 3.00PM
Dear partners,
Please note that the mobile provisioning system is severely degraded. Impacted services are the non-real time provisioning : new subscriptions, swap SIM, restriction, ...
Root cause is identified at Proximus middleware and escalation process is in progress.
We apologize for this inconvenience.
Thank you for your patience.
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Best regards;
SEWAN technical team