Thursday 22nd September 2022

[SEWAN] Unexpected disturbances - 22.09.2022

   

Beginning: 22.09.2022 – 08.00 AM Ending : 22.09.2022 - 3.00PM

Dear partners,

Please note that the mobile provisioning system is severely degraded. Impacted services are the non-real time provisioning : new subscriptions, swap SIM, restriction, ...

Root cause is identified at Proximus middleware and escalation process is in progress.

We apologize for this inconvenience. Thank you for your patience.

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Best regards;

SEWAN technical team