Wednesday 18th October 2023

Automatic porting tool [SEWAN] Unexpected disturbances - 18.10.2023

Beginning: 18.10.2023 11.00 AM Ending : 19.10.203 11.00 AM

Impact :

  • no porting possible (fix and mobile) from Proximus and Proximus MVNO
  • no eligibility possible
  • no order possible

 

Dear customer, dear partner,

Since this morning, Proximus is experiencing problems. It is therefore no longer possible to launch portability, numbers from the Proximus network, nor to make eligibility or internet line orders

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Best regards;

SEWAN technical team