Dear customer,
As you know, your IT security is at the heart of our daily concerns. Therefore we would like to inform you that we have recently been alerted by the Belgian telecoms regulator (BIPT, the Belgian Institute for Postal Services and Telecommunications) to a suspected identity theft fraud, more commonly known as the "President scam" or "fake bank transfer orders".
Several press articles have already reported on this new modus operandi.
This form of fraud involves the sending of fraudulent transfer requests by ill-intentioned individuals posing as members of your company or legitimate suppliers. These scams can result in significant financial losses. Sometimes, these fraudsters manage to take control of one or more mailboxes within the targeted company, then send their invoice on behalf of a company decision-maker to reinforce the credibility of their pitch.
To protect yourself, we advise you to be particularly vigilant when receiving transfer requests, systematically verifying their legitimacy. Be sure to validate all transfer requests with reliable sources, using verified communication channels and confirming transaction details with the parties involved.
Please do not hesitate to contact our Customer Success team if you have any doubts about a transfer request or if you would like further advice on how to prevent fraud.
Your security is our priority. We are more than ever at your disposal to help you protect your interests.
Sewan Team