Thursday 25th April 2024

Centrex Sewan [SEWAN] Unexpected disturbances - 25.04.2025

 

Beginning: 25.04.2024 – 2.51 PM

Ending: 25.04.2024 – 5.01 PM

Impact: Sophia Hosted telephony issues

 

Dear customer, dear partner,

Since 2.51 PM, we notice disturbances on Sophia Hosted Telephony.

The root cause of the issue has been identified at our Broadware infrastructure, due to an SBC switchover.

The situation has been fixed at 5.01PM today.

 

Best regards;

SEWAN technical team