Beginning: 25.04.2024 – 2.51 PM
Ending: 25.04.2024 – 5.01 PM
Impact: Sophia Hosted telephony issues
Dear customer, dear partner,
Since 2.51 PM, we notice disturbances on Sophia Hosted Telephony.
The root cause of the issue has been identified at our Broadware infrastructure, due to an SBC switchover.
The situation has been fixed at 5.01PM today.
Best regards;
SEWAN technical team