Beginning: 10.09.2024 – 5.00 PM
Ending: 10.09.2024 – 5.50 PM
Impact: Mobile Data (4G/5G) partially unavailable
Dear customer, dear partner,
Please note that since 4.45 PM today, Proximus mobile network is experiencing partial outage on DATA (4G/5G) network. We have informed them immediately.
Based on our first analysis, the impact is not felt on the entire country, but on specific areas, and the other services (telephony, SMS, MMS, Roaming) are working perfectly.
At 5.50 PM, we received the confirmation from Proximus that the situation was back to normal. A routing error has been identified in their Mechelen's Data Dacenter, and was corrected.
Best regards;
SEWAN technical team
