Wednesday 23rd July 2025

Mobile service [SEWAN] Unexpected disturbances - 23.07.2025

Beginning: 23.07.2025 – 3.00 PM

Ending: 23.07.2025 - 7.30 PM

Impact: [SEWAN MOBILE] - DATA Roaming not working

 

Dear customer, dear partner,

 

Please note that we have been alerted that our MOBILE service (on Proximus network) is currently experiencing DATA ROAMING (DATA outside of Belgium) issue.

This affects the entire Proximus network (not only their MVNOs)

National DATA is working fine.

[UPDATE] : At 07:30 PM, services were fully restored.  

 

Best regards;

SEWAN technical team