Beginning: 25.09.2025 – 10.30 AM
Ending: 25.09.2025 – 10.45 AM
Impact: voice issue
Dear Customers,
Earlier today, we experienced a temporary disruption affecting our Hosted Telephony service (Sophia). The issue lasted for approximately 15 minutes and may have caused call issues.
The problem has been fully resolved and services are now operating normally. Our technical teams have implemented corrective actions and continue to monitor the situation closely.
We apologize for any inconvenience this may have caused and thank you for your understanding.
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Best regards;
SEWAN technical team
