Beginning: 01.10.2025 – 08.00 AM
Endding: 01.10.2025 - 10.30 AM
Impact: coverage/speed
Dear customer, dear partner,
We have received multiple complaints regarding coverage on mobile devices. A support ticket has been opened with Proximus, and we are currently awaiting further updates from their side.
We will provide additional information as soon as we receive feedback.
UPDATE :10.00 AM
Around 30 mobile sites (Orange-owned) are currently out of service, mainly located in East and West Flanders.Customers on the Proximus network are experiencing no coverage in the affected areas.
UPDATE :10.15 AM
All services have been fully restored, the situation is back to normal.
Best regards;
SEWAN technical team
