Wednesday 12th November 2025

General communicate service [SEWAN] Unexpected disturbances - 12.11.2025

Beginning: 12.11.2025 – 09.00 AM

Ending: 12.11.2025 – 12.00 AM

Impact: Audio issues affecting some calls

 

Dear customer, dear partner,

  We experienced audio problems affecting some calls. The issue was identified and traced back to a faulty machine, which has now been removed from production. All services are back to normal, and performance has been fully restored.

 

We apologize for the inconvenience caused.

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Best regards;

SEWAN technical team