Beginning: 20.04.2026 – 09.00 AM
Ending: 20.04.2026 – 11.45 AM
Impact: quality issue on some inbound calls
Dear customer, dear partner,
This morning around 9:00 AM, one of our machines experienced a high load, which may have impacted some incoming calls.
After identifying the service involved, we implemented a fix and everything has now returned to normal.
We apologize for any inconvenience caused.
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Best regards;
SEWAN technical team
