Beginning: 21.08.2026 – 10.00 AM
Impact: eSim order or swap not possible
Dear customer, dear partner,
The creation of new Proximus lines with eSIM, as well as SIM swaps from a physical SIM to an eSIM, is currently unavailable.
We are working on a fix.
We will inform you as soon as the service is available again.
Thank you for your understanding.
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Best regards;
SEWAN technical team
