All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - xx.xx.20xx

Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Wednesday 2nd December 2020

[SEWAN] Technical maintenance - 02.11.2020, scheduled 4 years ago

Beginning: 02.12.2020 – 11.59 PM

Ending: 03.12.2020 – 04.00 AM

Internal ref: DTCAB-1464

Impact: None

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance during the night of the 02.12.2020 from 11.59 PM to 4.00 AM the next day in order to optimize our BGP configuration over SEWAN group.

 

During this timeframe, no impacts are foreseen. You may experience brief disruptions in IP connectivity on our overall services, which should not be noticeable by customers.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Wednesday 25th November 2020

No incidents reported

Tuesday 24th November 2020

No incidents reported

Monday 23rd November 2020

No incidents reported

Sunday 22nd November 2020

No incidents reported

Saturday 21st November 2020

No incidents reported

Friday 20th November 2020

No incidents reported

Thursday 19th November 2020

No incidents reported

Wednesday 18th November 2020

No incidents reported

Tuesday 17th November 2020

No incidents reported

Monday 16th November 2020

[SEWAN] Technical maintenance - 16.11.2020, scheduled 4 years ago

Beginning: 16.11.2020 – 11.59 PM

Ending: 17.11.2020 – 02.00 AM

Internal ref: DTCAB-900

Impact: Lost of connectivity for a maximum of 10 consecutive minutes

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance during the night of 16.11.2020 from 11.59 PM to 2.00 AM the next day on routing infrastructure.

 

During this timeframe, part of our telephony and internet access may experience brief disconnections, that should last from 5 to 10 minutes maximum. As consequences, you may receive trunk registration alerts, and lose of DSL connectivity.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 15th November 2020

No incidents reported

Saturday 14th November 2020

No incidents reported

Friday 13th November 2020

No incidents reported

Thursday 12th November 2020

No incidents reported

Wednesday 11th November 2020

No incidents reported