All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - xx.xx.20xx

Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Wednesday 11th November 2020

No incidents reported

Tuesday 10th November 2020

No incidents reported

Monday 9th November 2020

No incidents reported

Sunday 8th November 2020

No incidents reported

Saturday 7th November 2020

No incidents reported

Friday 6th November 2020

No incidents reported

Thursday 5th November 2020

No incidents reported

Wednesday 4th November 2020

No incidents reported

Tuesday 3rd November 2020

General communicate service [SEWAN] Unexpected disturbances - 03.11.2020

Beginning: 03.11.2020 – 10.36 AM

Ending: 03.11.2020 – 10.42 AM

Impact: Telephony service unavailable

 

Dear customer, dear partner,

 

Please note that we experienced telephony disturbances today from 10.36AM to 10.42AM. Our technical team has found the reason of the issue on our routing systems, and are currently analysing the logs in order to make sure this unexpected behavior will not occur in the future.

All services are back to normal since 10.42AM today.

 

Best regards;

SEWAN technical team

Monday 2nd November 2020

No incidents reported

Sunday 1st November 2020

No incidents reported

Saturday 31st October 2020

General communicate service [SEWAN] Technical maintenance - 31.10.2020

Beginning: 31.10.2020 – 11.45 PM

Ending: 01.11.2020 – 01.45 AM

Impact: SIP Authentication failure

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance in order to reinforce our telephony infrastructure.

 

During this timeframe, you may receive SIP Authentication failure As consequences, telephony services may be interupted for 5 consecutive minutes.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 30th October 2020

No incidents reported

Thursday 29th October 2020

No incidents reported

Wednesday 28th October 2020

No incidents reported