Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.08.2025

Beginning: 22.08.2025 – 11.00 PM

Ending: 23.08.2025 – 03.00 AM

 

Impact: interruption on Sophia Trunk and Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.08.2025

Beginning: 26.08.2025 – 11.00 PM

Ending: 27.08.2025 – 05.00 AM

 

Impact: interruption on Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, short call cuts are expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 30.08.2025

Beginning: 30.08.2025 – 11.00 PM

Ending: 31.08.2025 – 11.00 AM

 

Impact: interruption on Hosted Telephony and Firewall

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe some impacte are expected :

Sophia hosted telephony : Unavailability or difficulty making and receiving calls for a few minutes

Firewall and Cloud Data Center : Unavailability for a few minutes during switch-over

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Friday 25th December 2020

No incidents reported

Thursday 24th December 2020

No incidents reported

Wednesday 23rd December 2020

No incidents reported

Tuesday 22nd December 2020

No incidents reported

Monday 21st December 2020

No incidents reported

Sunday 20th December 2020

No incidents reported

Saturday 19th December 2020

[SEWAN] Technical maintenance - 19.12.2020, scheduled 4 years ago

Beginning: 19.12.2020 – 9.00 PM

Ending: 20.12.2020 – 3.00 AM

Internal ref: DTCAB-1511

Impact: none

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance during the night of the 19.12.2020 from 9.00 PM to 3.00 AM the next day in order to replace our V2 database servers to assure future growth.

 

During this timeframe, no impacts are foreseen.
You may experience brief loss of registration, inability to setup new calls during a brief timeframe, and wrong behave of BLF status. Nevertheless, these impact will be so short that they should not be perceived by you or your customers.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 18th December 2020

No incidents reported

Thursday 17th December 2020

No incidents reported

Wednesday 16th December 2020

No incidents reported

Tuesday 15th December 2020

No incidents reported

Monday 14th December 2020

No incidents reported

Sunday 13th December 2020

No incidents reported

Saturday 12th December 2020

No incidents reported

Friday 11th December 2020

No incidents reported