Some systems are experiencing issues
Scheduled Maintenance
[SEWAN] Technical maintenance - 26.08.2025

Beginning: 26.08.2025 – 11.00 PM

Ending: 27.08.2025 – 05.00 AM

 

Impact: interruption on Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, short call cuts are expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 30.08.2025

Beginning: 30.08.2025 – 11.00 PM

Ending: 31.08.2025 – 11.00 AM

 

Impact: interruption on Hosted Telephony and Firewall

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe some impacte are expected :

Sophia hosted telephony : Unavailability or difficulty making and receiving calls for a few minutes

Firewall and Cloud Data Center : Unavailability for a few minutes during switch-over

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Friday 11th December 2020

No incidents reported

Thursday 10th December 2020

No incidents reported

Wednesday 9th December 2020

No incidents reported

Tuesday 8th December 2020

No incidents reported

Monday 7th December 2020

No incidents reported

Sunday 6th December 2020

No incidents reported

Saturday 5th December 2020

No incidents reported

Friday 4th December 2020

No incidents reported

Thursday 3rd December 2020

No incidents reported

Wednesday 2nd December 2020

No incidents reported

Tuesday 1st December 2020

No incidents reported

Monday 30th November 2020

No incidents reported

Sunday 29th November 2020

No incidents reported

Saturday 28th November 2020

No incidents reported

Friday 27th November 2020

Automatic porting tool [SEWAN] Unexpected disturbances - 27.11.2020

** UPDATE ** Since 2.30PM today, CRDC confirm that their problem was solded.

 

Best regards;

SEWAN technical team

Beginning: 27.11.2020 – 12.50 AM

Ending: unknown

Impact: Manual porting unavailable

 

Dear customer, dear partner,

 

Please note that since 12.50 AM today, CRDC experiences a connectivity issue which avoid us to manually execute a porting request.

To our current understanding, this impact all belgian carriers.  

Our automatic porting portal remains nevertheless 100% operational.

A ticket has been open toward CRDC to resolve this situation ASAP.

 

Best regards;

SEWAN technical team