Past Incidents

Beginning: 04.07.2022 – 11.00 PM

Ending: 05.07.2022 – 3.00 AM

Internal ref: DTCAB-2366

Impact: maximum of 5 consecutive minutes of instability or downtime on internet access and voip services.

Dear customer, dear partner,

In order to keep increasing our Internet redundancy, please note that our technical team will perform maintenances on 04.07.2022 from 11.00 PM to 05.07.2022 3.00 AM on our internet access and voip services.

During this timeframe, a maximum of 5 minutes of instability or downtime is foreseen.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 29.06.2022 End : 30.06.2022

Impact: mobile port-in blocked

Dear customer, dear partner,

All port-in for non Proximus Msisdn ranges are for the moment blocked on provisioning side. Proximus is investigating.

Best regards,

SEWAN technical team