All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 18.08.2025

Beginning: 18.08.2025 – 11.00 PM

Ending: 20.08.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on all firewall clusters.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 22.08.2025

Beginning: 22.08.2025 – 11.00 PM

Ending: 23.08.2025 – 03.00 AM

 

Impact: interruption on Sophia Trunk and Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Monday 17th October 2022

[SEWAN] Technical maintenance - 17.10.2022, scheduled 2 years ago

Beginning: 17.10.2022 - 11.00 PM

Ending: 18.10.2022 – 1.00 AM

Internal ref: DTCAB-3287

 

Impact: reboot of Draytek 2765ac

 

Dear customer, dear partner,

To improve security and functionalities, a first batch of router Draytek 2765ac will be upgraded to the latest version 4.4.2_MDM3. During this timeframe, it will reboot, with an expected downtime of approximately 1-5 minutes.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Saturday 8th October 2022

No incidents reported

Friday 7th October 2022

No incidents reported

Thursday 6th October 2022

No incidents reported

Wednesday 5th October 2022

No incidents reported

Tuesday 4th October 2022

No incidents reported

Monday 3rd October 2022

No incidents reported

Sunday 2nd October 2022

No incidents reported

Saturday 1st October 2022

No incidents reported

Friday 30th September 2022

No incidents reported

Thursday 29th September 2022

No incidents reported

Wednesday 28th September 2022

Mobile service [SEWAN] General information 28.09.2022

Dear customer, dear partner,

 

Please note that we have been alerted about issues on Orange mobile network.

At this stage, we do not know the scale of their issue.

 

SEWAN Technical Team

Tuesday 27th September 2022

No incidents reported

Monday 26th September 2022

No incidents reported

Sunday 25th September 2022

No incidents reported

Saturday 24th September 2022

No incidents reported