Past Incidents

Beginning: 03.11.2022 - 11.00 PM

Ending: 04.11.2022 – 1.00 AM

Internal ref: DTCAB-3363

Impact: reboot of Draytek 2765ac

Dear customer, dear partner,

To improve security and functionalities, the last batch of router Draytek 2765ac will be upgraded to the latest version 4.4.2_MDM3. During this timeframe, it will reboot, with an expected downtime of approximately 1-5 minutes.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Dear customer, dear partner,

Please be informed that Telenet (Group) informed us that as from 21/10/2022, they will protect its network and customers against incoming voice traffic with refiled CLI (Calling Line Identification), and will block such identified traffic from termination to the end user.

In case some transit calls from your network towards Telenet fixed or mobile numbers are blocked after this date we invite you to check first that the CLI has not been changed or modified before contacting us.

SEWAN Technical Team