All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 28.07.2025

Beginning: 28.07.2025 – 10.00 PM

Ending: 29.07.2025 – 01.00 AM

 

Impact: switchover onTrunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a switchover may occur.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 03.08.2025

Beginning: 03.08.2025 – 10.00 PM

Ending: 04.08.2025 – 01.00 AM

 

Impact: interruption on hosted telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a maximum interruption of 15 minutes on hosted telephony

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Wednesday 26th October 2022

[SEWAN] Technical maintenance - 26.10.2022, scheduled 2 years ago

Beginning: 26.10.2022 - 05.00 AM

Ending: 26.10.2022 – 06.00AM

Internal ref: DTCAB-3331

 

Impact: session pppoe restart

 

Dear customer, dear partner,

 

Our internet infrastructure will evolve and all lines (xDSL – FTTH) will be migrated from SSR to BNG. During this timeframe, the pppoe session will be renewed one time.

 

No intervention is needed from your side.

 

All our updates are available here : https://live.sewan.be/

 

Best regards,

 

SEWAN Technical Team

Monday 17th October 2022

[SEWAN] Technical maintenance - 17.10.2022, scheduled 2 years ago

Beginning: 17.10.2022 - 11.00 PM

Ending: 18.10.2022 – 1.00 AM

Internal ref: DTCAB-3287

 

Impact: reboot of Draytek 2765ac

 

Dear customer, dear partner,

To improve security and functionalities, a first batch of router Draytek 2765ac will be upgraded to the latest version 4.4.2_MDM3. During this timeframe, it will reboot, with an expected downtime of approximately 1-5 minutes.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Friday 14th October 2022

No incidents reported

Thursday 13th October 2022

No incidents reported

Wednesday 12th October 2022

No incidents reported

Tuesday 11th October 2022

No incidents reported

Monday 10th October 2022

No incidents reported

Sunday 9th October 2022

No incidents reported

Saturday 8th October 2022

No incidents reported

Friday 7th October 2022

No incidents reported

Thursday 6th October 2022

No incidents reported

Wednesday 5th October 2022

No incidents reported

Tuesday 4th October 2022

No incidents reported

Monday 3rd October 2022

No incidents reported

Sunday 2nd October 2022

No incidents reported

Saturday 1st October 2022

No incidents reported

Friday 30th September 2022

No incidents reported