All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 2nd June 2023

No incidents reported

Thursday 1st June 2023

No incidents reported

Wednesday 31st May 2023

[SEWAN] Technical maintenance - 31.05.2023, scheduled 2 years ago

 

Beginning: 31.05.2023 – 11.00 PM

Ending: 01.06.2023 – 01.00 AM

Internal ref: DTCAB-3947, DTCAB-3948, DTCAB-3950, DTCAB-4003, DTCAB-4004, DTCAB-4005 and DTCAB-4006

Impact: Update and reboot of Mikrotik CPEs

 

Dear customer, dear partner,

 

Please note that an urgent maintenance had to be planned this night on our Mikrotik CPEs. This concerns :

  • Mikrotik CCR1009 to the latest version 7.9.1

  • Mikrotik CCR2004 to the latest version 7.9.1

  • Mikrotik hAPac to the latest version long-term 6.48.7

  • Mikrotik hAPac2 to the latest version long-term 6.48.7

  • Mikrotik wAP R to the latest version long-term 6.48.7

  • Mikrotik wAP R ac to the latest version long-term 6.48.7

  • Mikrotik Chateau to the latest version 7.9.1  

The goal of the maintenance is to upgrade firmware in order to support IPV6 Multihomed as well as to improve global security.

Please note that during this timeframe, all Mikrotik CPEs will be remotely rebooted.

 

Best regards;

SEWAN Technical Team

Tuesday 30th May 2023

No incidents reported

Monday 29th May 2023

No incidents reported

Sunday 28th May 2023

No incidents reported

Saturday 27th May 2023

No incidents reported

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

No incidents reported

Wednesday 24th May 2023

No incidents reported

Tuesday 23rd May 2023

No incidents reported

Monday 22nd May 2023

No incidents reported

Sunday 21st May 2023

No incidents reported

Saturday 20th May 2023

No incidents reported

Friday 19th May 2023

No incidents reported